During the 2016 reporting cycle, 40 Medicare-Medicaid Plans participating across eight states were able to report CAHPS. The survey data are publicly reported by contract. Public reporting of the survey results is designed to create incentives for contracts to improve their quality of care and also serves to enhance public accountability in health care by increasing the transparency of the quality of care provided by Medicare contracts.
CMS anticipates making additional information regarding 2016 CAHPS results under the Medicare-Medicaid Financial Alignment Initiative available in early 2017. The results from the Medicare CAHPS surveys are published in the Medicare & You handbook and on the Medicare Options Compare Web site (www.medicare.gov).
About UPHP
Upper Peninsula Health Plan currently serves over 47,000 members across five product lines (Michigan Medicaid, MIChild, Children with Special Health Care Services, MI Health Link, and Medicare Advantage) and its network exceeds 900 providers. Learn more at www.uphp.com.