Keweenaw Report Your Source for Local News and Sports
A new study says customer satisfaction with cars has fallen three-point-seven percent to 79, on a 100 point scale.
The study is from the American Customer Satisfaction Index.
Car owners report a 40 percent increase in recalls, compared to the second quarter of last year, which is damaging driver satisfaction.
The ACSI says rising prices have also contributed to dissatisfaction.
Forty-three hundred people were questioned in the survey.
