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LAURIUM – Aspirus Keweenaw Hospital in Laurium is the recipient of five national Excellence in Healthcare Awards from industry leading research-marketing firm, Professional Research Consultants (PRC). Aspirus earned the awards for quality and patient satisfaction. The awards are based on patients’ perception of care, and were presented to Aspirus leaders at the PRC Excellence in Healthcare Conference in Miami, Fla., May 18 – 20.
Aspirus Keweenaw was recognized for Excellence in Healthcare with awards for:
Communication with Doctors – Inpatient Unit
Patient Discharge Information – Inpatient Unit
Responsiveness of Staff – Inpatient Unit
Overall Quality of Care – Inpatient Unit
Overall Quality of Care – Emergency Department
All five-star awards that Aspirus Keweenaw earned rank them in the top 10 percent of PRC’s 2015 database of national healthcare organizations. In addition to Aspirus Keweenaw, Aspirus Ontonagon and Aspirus Iron River hospitals received Excellence in Healthcare Awards.
“This is a tremendous honor and testament to our commitment to continuously improve the patient experience and deliver a higher level of care for patients close to home,” said Karen Dugdale, Aspirus Upper Peninsula Regional Patient Experience Leader. “Our culture of caring is a key part of what all patients and their families experience with they come to Aspirus.”
PRC’s annual Excellence in Healthcare Awards recognizes hospitals rated at the top of the industry Ratings are based on HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores. The HCAHPS government quality rating system is shared publicly at hospitalcompare.gov. The data was collected by PRC through phone interviews with patients following their care at Aspirus.
“It is an honor to recognize Aspirus Keweenaw with these Excellence in Healthcare Awards for their deserving work,” said Joe Inguanzo, PRC President and CEO. “It takes true dedication and determination to achieve this level of excellence in healthcare and Aspirus Keweenaw has shown their commitment to making their hospital a better place to work, a better place to practice medicine and a better place for patients to be treated.”
